Customer Service

We currently ship via First Class Mail. If you need a faster delivery service, please contact 706-351-6967 to make arrangements.

We can ship to any location in the U.S. No international shipping is available at this time.

We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

We have established a Secure Shopping Guarantee for every transaction that you make with BrittaWear. Should any unauthorized charges appear on your credit card as a result of shopping with , you must notify your credit card provider in accordance with its reporting rules and procedures.

We will cover the liability of purchases made through this store only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.

BrittaWear will keep your information private, and will not share your personal information for any reason.

We want you to be fully satisfied with every item that you purchase from BrittaWear. If you are not satisfied with your purchase, you may return the item for a full refund of the purchase price, minus the shipping and handling within 30 days of receipt.

The item must be returned in a new and unused condition. New and unused means that there are no scratches, marks, or blemishes on the item, there are no signs of wear on the product, the tags are included, and the product must be in new condition, unwashed, not worn or not altered in any way.

We cannot accept a return of any item with any indication that it has been worn, washed or mishandled in any way.

Please contact customer service for a Return Authorization Number

If you receive a damaged or incorrect item, please contact customer service no later than 5 business days of receipt.

You may return new and unused merchandise within 30 days of delivery date for a full refund of the purchase price, minus the shipping and handling. Please see return policy above. In order to do so, you must contact customer service to obtain a Return Authorization Number.

For returning an item to BrittaWear:

1. Contact customer serviceto obtain a Return Authorization Number.
2. Ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking such as United Parcel Service (UPS), Federal Express or USPS to the address listed at the top of the invoice.

When you are shopping on our store and add an item to your order “Add to Cart” it is saved in your '"Shopping Cart'". The Shopping Cart holds products you wish to purchase while you shop- the same way you use a shopping cart in a retail store.

When you are ready to purchase your item(s), click '"Checkout.'" Our checkout process is fast, easy and secure.